Improving Administrative Services

Guiding Principles of Administrative Excellence (AdminX)

Customer Satisfaction

 

Customer Satisfaction

We will continuously improve our administrative services to achieve higher customer satisfaction.

Data-informed Decisions

 

Data-informed Decisions

Institute-level data will be more accurate, accessible, and organized for effective use in decision making. 

Administrative Staff Benefits

 

Administrative Staff Benefits

Administrative staff will gain a greater depth of expertise, a more balanced workload, and options for career growth and development.

Data-informed Decisions

 

Efficient and Effective Processes

We will have common, consistent, efficiently designed standard processes that also improve compliance and mitigate risk. 

 

AdminX News

New Sargent in Town at Administrative Services Center

Richard Sargent, former senior manager of Office of Information Technology Infrastructure Operations, has been tapped as senior director of IT Support Services with the Administrative Services Center.

Update on Launch of Georgia Tech Administrative Services Center

The AdminX team has taken a recent evaluation of the progress being made toward the launch of Georgia Tech’s new ASC ...

Ira Bragg to Lead the Administrative Services Center (ASC)

Ira Bragg accepts new role at Georgia Tech as the executive director of the Administrative Services Center (ASC)

Staff Input Needed for Development of Administrative Services Center

Georgia Tech staff members who perform administrative, IT, and grant administration duties are being invited to participate in the Administrative Excellence Activity and Opportunity Identification survey.

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Stay Informed

Stay up-to-date on project happenings and learn about upcoming events and info sessions. Contact us at adminx@gatech.edu with questions.

The ASC

The Administrative Services Center (ASC) partners with local and central units to provide efficient and consistent support for administrative operations across the Institute. 

Process Improvement

End-to-end process improvement work is conducted across all administrative processes to realize efficiencies and improve the user experience