Guiding Principles of Administrative Excellence (AdminX)
Customer Satisfaction
We will continuously improve our administrative services to achieve higher customer satisfaction.
Data-informed Decisions
Institute-level data will be more accurate, accessible, and organized for effective use in decision making.
Administrative Staff Benefits
Administrative staff will gain a greater depth of expertise, a more balanced workload, and options for career growth and development.
Efficient and Effective Processes
We will have common, consistent, efficiently designed standard processes that also improve compliance and mitigate risk.
AdminX News
The ASC Announces New Senior Director of HR Support Services
The ASC has selected Laura Hessler as the inaugural Senior Director of Human Resources (HR) Support Services
Stacy Shines a New Spotlight on Customer Service
The Administrative Services Center (ASC) welcomes Stacy Whitman as the director of Customer Service Excellence.
Yu Leads Operation Excellence
Calvin Yu, sr. director of Operational Excellence, has joined the Administrative Services Center (ASC).
AdminX Aims to Improve Customer Service
Learn how the AdminX team is working to reimaging the way we conduct administrative work across the Institute
Send Us Your Suggestions
Have a suggestion for the AdminX team? Share with us using the button below.
Stay Informed
Stay up-to-date on project happenings and learn about upcoming events and info sessions. Contact us at adminx@gatech.edu with questions.
The ASC
The Administrative Services Center (ASC) partners with local and central units to provide efficient and consistent support for administrative operations across the Institute.
Process Improvement
End-to-end process improvement work is conducted across all administrative processes to realize efficiencies and improve the user experience