Improving Administrative Services

 

 

Improving Administrative Services

team meeting in a board room

Efficient & Effective Processes

Achieve administrative process improvements while maximizing the value of Georgia Tech’s new financial, human resources and service support systems

customer service representatives

Enhanced Customer Service

Improve the delivery of administrative services by delivering these activities through an administrative services center that is developed with the customer in mind

coworkers working on presentation materials, charts, and graphs

Continuous Assessment & Improvement

Create a culture of continuous improvement that is focused on evaluating the efficacy of our efforts and improving through engagement of our community 

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The ASC

The Administrative Services Center (ASC) partners with local and central units to provide efficient and consistent support for administrative operations across the Institute. 

Process Improvement

End-to-end process improvement work is conducted across all administrative processes to realize efficiencies and improve the user experience 

Stay Informed

Stay up-to-date on project happenings and learn about upcoming events and info sessions. Contact us at adminx@gatech.edu with questions.


There are currently no scheduled events.

AdminX News

Stacy Shines a New Spotlight on Customer Service

The Administrative Services Center (ASC) welcomes Stacy Whitman as the director of Customer Service Excellence.

Yu Leads Operation Excellence

Calvin Yu, sr. director of Operational Excellence, has joined the Administrative Services Center (ASC).

AdminX Aims to Improve Customer Service

Learn how the AdminX team is working to reimaging the way we conduct administrative work across the Institute