Improving Administrative Services



Improving Administrative Services

team meeting in a board room

Efficient & Effective Processes

Achieve administrative process improvements while maximizing the value of Georgia Tech’s new financial, human resources and service support systems

customer service representatives

Enhanced Customer Service

Improve the delivery of administrative services by delivering these activities through an administrative services center that is developed with the customer in mind

coworkers working on presentation materials, charts, and graphs

Continuous Assessment & Improvement

Create a culture of continuous improvement that is focused on evaluating the efficacy of our efforts and improving through engagement of our community 

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The Administrative Services Center (ASC) partners with local and central units to provide efficient and consistent support for administrative operations across the Institute. 

Process Improvement

End-to-end process improvement work is conducted across all administrative processes to realize efficiencies and improve the user experience 

Stay Informed

Stay up-to-date on project happenings and learn about upcoming events and info sessions. Contact us at with questions.

AdminX Events


AdminX News

The ASC Announces New Senior Director of Operational Excellence

The ASC has selected Wendon "Buddy" Vail as the next Senior Director of Operational Excellence (OPEX) following a comprehensive search and interview process.

The Administrative Services Center Launches

The Administrative Services Center (ASC) is now open, and ASC personnel have begun serving the campus community.

The Administrative Services Center (ASC) Shares Plans for October Go Live

Learn how the AdminX team is working to reimaging the way we conduct administrative work across the Institute