Improving Administrative Services

 

 

Improving Administrative Services

Administrative Excellence (AdminX) will strive to achieve more efficient and effective processes, enhanced customer service, and a state of continuous assessment and improvement.

team meeting in a board room

Efficient & Effective Processes

Achieve administrative process improvements while maximizing the value of Georgia Tech’s new financial, human resources and service support systems

customer service representatives

Enhanced Customer Service

Improve the delivery of common, routine, and high-volume administrative services by delivering these activities through an administrative services center that is developed with the customer in mind

coworkers working on presentation materials, charts, and graphs

Continuous Assessment & Improvement

Create a sense of community and collaborative culture that is focused on constantly evaluating the efficacy of our efforts and improving through engagement of community input and involvement

Send Us Your Suggestions

Have an idea or suggestion for the AdminX team? Share with us using the button below.

The ASC

The Administrative Services Center (ASC) is a new department at Georgia Tech focused on delivering high-quality administrative transaction support for faculty, staff, and student employees.  

Process Improvement

A key part of the Administrative Excellence effort is improving process that will move into the Administrative Service Center (ASC).

Stay Informed

Stay up-to-date on project happenings and learn about upcoming events and info sessions. Contact us at adminx@gatech.edu with questions.


AdminX Events

Oct
06
You’re Invited: MythBusters Takes on AdminX

Join us as we talk through some of the key concerns and questions you have about AdminX and learn more about the next steps toward building the ASC.

Aug
19
AdminX Executive Sponsor Panel on Shared Services

Administrative Excellence (AdminX) executive sponsors will discuss the importance of the AdminX initiative to the Institute and share aspirations for the Administrative Services Center (ASC).

Jul
20
Activity & Opportunity Identification Survey Info Session

Join this session to learn more about the Activity & Opportunity survey and how to utilize the survey resources.

AdminX News

Update on Launch of Georgia Tech Administrative Services Center

The AdminX team has taken a recent evaluation of the progress being made toward the launch of Georgia Tech’s new ASC ...

Ira Bragg to Lead the Administrative Services Center (ASC)

Ira Bragg accepts new role at Georgia Tech as the executive director of the Administrative Services Center (ASC)

Staff Input Needed for Development of Administrative Services Center

Georgia Tech staff members who perform administrative, IT, and grant administration duties are being invited to participate in the Administrative Excellence Activity and Opportunity Identification survey.