The Administrative Services Center (ASC)

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Wave 2 Overview and Scope

Compensation is the top priority for process improvements, with a focus on transparency, efficiency, and more decision-making at the local level. 

We are also adding new HR, IT Audio Visual (AV), and Enterprise Service Desk (ESD) services into the Administrative Service Center (ASC) to provide you with additional administrative efficiency, resources, and support. This includes the new digitized HRAP Advanced Salary Increase (ASI) Request for staff and faculty and job description manager (JDM) for staff are live, making it more streamlined to submit and track the status of your compensation-related requests!  


  • To access the HRAP ASI request, log into the ASC employee portal by using your Georgia Tech credentials and click “Service Request” > “All Categories” > “HRAP Advanced Salary Increase (ASI) Request.” 

  • You will only have access to this new digitized form if you are an HR Partner or Supervisor who previously had the ability to submit salary increase requests. 

  • All faculty salary increases will still be initiated in GT-TRACS; once requested, Faculty Affairs will submit the digitized HRAP ASI request on the employee’s behalf.  

Job Description Manager (JDM) 

  • After you submit a staff job description request in Smartsheet, Compensation will provide you a direct link to PayFactors to collaborate on and create or edit your job description.   

  • Currently, the new job description manager is applicable only for staff job descriptions. The use of this new tool for faculty job descriptions for units is being explored. 

Any questions or feedback? Please contact  




What Changed?

  • New service delivery model​

  • New ASC portal​ (

  • New eRequest to support direct hire transactions​

  • Reduced number of approvals ​

  • Increased transparency into the hiring process​

  • Earlier creation of GTID​

  • Enhanced reporting

What Didn't Change?​

  • Competitive hiring will continue to use Careers via OneUSG Connect​

  • Continue to work with your HRBP or HR Director for all hiring initiations

What’s Upcoming?​

  • Enhanced customer service approach with the ACS Customer Relationship Managers
  • New HR, IT Audio Visual (AV), and Enterprise Service Desk (ESD) Services

Training Information

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