Improving Administrative Services

Guiding Principles of Administrative Excellence (AdminX)

Customer Satisfaction

 

Customer Satisfaction

We will continuously improve our administrative services to achieve higher customer satisfaction.

Data-informed Decisions

 

Data-informed Decisions

Institute-level data will be more accurate, accessible, and organized for effective use in decision making. 

Administrative Staff Benefits

 

Administrative Staff Benefits

Administrative staff will gain a greater depth of expertise, a more balanced workload, and options for career growth and development.

Data-informed Decisions

 

Efficient and Effective Processes

We will have common, consistent, efficiently designed standard processes that also improve compliance and mitigate risk. 

 

AdminX News

Process Improvements Helping to Save Time and Reallocate Resources

Positive changes in Finance and Planning improve the tools and processes used to support the charge for Administrative Excellence

Delivering Better Administrative Services to Support the Growing Needs of Campus

The Administrative Services Center is eight months into its journey to improve the delivery of administrative services to the Georgia Tech community.

The Administrative Services Center Launches

The Administrative Services Center (ASC) is now open, and ASC personnel have begun serving the campus community.

The Administrative Services Center (ASC) Shares Plans for October Go Live

Learn how the AdminX team is working to reimaging the way we conduct administrative work across the Institute

Send Us Your Suggestions

Have a suggestion for the AdminX team? Share with us using the button below.

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Stay Informed

Stay up-to-date on project happenings and learn about upcoming events and info sessions. Contact us at adminx@gatech.edu with questions.

The ASC

The Administrative Services Center (ASC) partners with local and central units to provide efficient and consistent support for administrative operations across the Institute. 

Process Improvement

End-to-end process improvement work is conducted across all administrative processes to realize efficiencies and improve the user experience